TESTIMONIALS...
What our clients are saying about us
We Invite You to Join our Happy Family of Clients
We recently surveyed some of our business and residential clients to see if we were delighting them with our computer services, as we promise to do. Here’s what some of them had to say, which delighted us!
“We had a workstation go down and needed it fixed in a hurry. One-third of our computers were down. I called 3 or 4 people after searching the Internet and Yellow Pages. No one could offer me what I needed – except X-Engineers. They were able to identify my need and provide the solution that matched our needs exactly at a reasonable price – they were not the cheapest, but I wanted it done right. I chose X-Engineers because of their knowledge of computers and networking. Plus, the speed of their response within 24 hours had the problem repaired and we got the system back. George’s ability to figure out what the problem was, and build a program and machine to fix it, was great. They didn’t even charge travel time! I would recommend them to anyone.
Scott, Delphi Control Systems, Pomona
“My laptop was infected with a virus, and I use it for my business as a satellite operator. It was working very slowly and had Internet connection problems. X-Engineers a local company I’ve done business with before, so I knew exactly where to go. I was VERY pleased that they were able to fix the problem in the same day! They have the knowledge to do it right, on time, and at a reasonable price. I would choose them again and recommend them to anyone in need of a computer service company that offers all of this.”
John Clark, Glendora
“I tried to use McAfee and Norton anti-virus software to remove a virus from my computer, but I was unable to do it. I liked that they are a local company in my neighborhood, they had the proper equipment to diagnose and repair the problem, and provided very friendly service. I have already recommended them to others.”
Robert Fraust, Glendora
“Our machine was not working properly and I did not have the time to try and fix it myself. X-Engineers has much more knowledge than the other computer services companies we’ve used over the years. They seemed to care about my problem and getting it resolved. IT service companies are a dime a dozen, and I want to do business with people I like and trust. George and his team are very knowledgeable, caring, and quick to respond to our needs. I would recommend them to anyone in need of a good computer company.”
Neita Brooks, International Trade Exchange (ITEX), San Dimas
“When I became the executive director of our non-profit organization, X-Engineers had already been serving as our computer service provider for the past five years. I continued to work with them because of their high level of customer service and friendliness, which is important to me. Don’t just do the job, but treat me well. Their ability to build a relationship with me and explain technical problems in a plain English, straightforward manner is most important to me. Other companies I’ve worked with in the past did not understand my needs and could not provide a solution. X-Engineers took the time to get to know me, they’re very professional, and they never talked down to me. I would choose them all over again, and would highly recommend them. They treat you like family!”
Jason Moss, Jewish Federation of the Greater San Gabriel and Pomona Valleys, Covina
“We needed an online marketing website, including e-commerce functionality with a shopping cart. The first company we selected was difficult to work with, and I could never get a hold of them. X-Engineers built a new site that met our needs. They had the expertise, knowledge, and availability, and we would recommend them to anyone in need of a website or other computer services.”
Phil Fontejon, Merit Mart
“We were having problems making our old DOS program work on our old computers. X-Engineers was able to create a system that worked! We had another company prior to X-Engineers, but they did not know the DOS problem, which cost us two months of downtime. We needed to have our computers networked together to allow our other office to connect via modem to use the software. X-Engineers gave us a blazing fast response, and had the knowledge and solution we needed. We were all treated like people, and they were friendly, too. I will use them again, and would recommend them to anyone.”
Donna, dental practice of David Tabata, DDS, La Verne
“We had a workstation that went down and we needed it fixed quickly. X-Engineers very quickly responded to our request for service, and they were also quick to recover our system. They have a great deal of knowledge about computers and networking. George was very honest, fair, and has the ability to accomplish any computer task.”
Gail, Barney’s Precision Products
“Our hard drive crashed and we need to recover the data. It’s frustrating trying to determine which computer company is better and why, plus sometimes they don’t know what they’re doing and charge an unfair price. X-Engineers charged us a fair price, were extremely professional, and efficient. They were easy to work with and talked to me, not at me. They have advanced credentials to do the job. If I had to do it all over again, I would choose X-Engineers all over again, and would recommend them to others.”
Mary Hernandez, Cal Portland
“We had a problem with our system, which I tried to fix myself through the Internet first. I saw their sign and knew they were local, so when the problem happened I tried them. X-Engineers fixed the problem in one day and did not need to keep my computer for an extended amount of time, like other companies. I do plan to use them again, and would recommend them to my friends.”
Jim Christensen, Advanced Infusion
“We wanted to change the way our Local Area Network (LAN) was set up in our office. We were referred to George at X-Engineers from the previous occupants of our office space. They were local, responsive, and had the equipment to perform the work. What’s important to us is to be available – how soon can you get here and how soon can you fix the problem? If our systems go down, we have a back up, but do not want to rely on that. X-Engineers was already known to several of our neighbors in the business park. They have the knowledge and stay current on the latest technologies. George immediately knew what was wrong and how to fix it. We also liked the fact that his quote was very detailed and everything was explained well to us. We would choose them again, and recommend X-Engineers to others. We’d even like it if George would just drop in and visit us when he’s in the area.”
Marci, RCI Technologies, San Dimas
Are you a satisfied client and would like to share your experiences by joining this list? Please email your comments to kristina.hajjar@verizon.net, and receive a FREE GIFT from X-Engineers as our thank you!
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